Privacy Policy

Welcome to the Timana Dham Temple Trust application. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information You Provide

We collect only the following personal information when you use our app:

Account Registration: First name, last name, email address, and password (encrypted)
Donation Information: Payment details are collected only when you make a donation to the trust. Payment processing is handled securely by third-party payment gateways, and we do not store your complete payment card information

We collect minimal information: We only collect the essential information needed for account creation and donation processing. We do not collect phone numbers, addresses, profile pictures, location data, or any other personal information.

1.2 Automatically Collected Information

Like most mobile applications, we may automatically collect basic technical information:

Device Information: Device type and operating system version (to ensure app compatibility)
Basic Usage Data: App crashes and errors (to improve app stability)

We do not track your location, browsing behavior, or detailed usage patterns.

2. How We Use Your Information

We use the collected information only for the following purposes:

Account Management: To create and manage your account using your name and email
Authentication: To verify your identity when you log in using your email and password
Donation Processing: To process your donations to the temple trust securely
Communication: To send you donation receipts and important account-related emails
Temple Updates: To send notifications about temple events and announcements (you can opt-out anytime)
Customer Support: To respond to your inquiries and provide assistance
App Maintenance: To fix technical issues and ensure app functionality
Legal Compliance: To comply with legal obligations regarding donations and financial transactions

Note: We do not use your information for advertising, profiling, or any marketing purposes beyond temple-related communications.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

3.1 Payment Processing

When you make a donation, your payment information is securely transmitted to Stripe, our trusted payment processor. Stripe is PCI-DSS compliant and handles all payment data according to industry security standards. We do not store your complete credit/debit card details on our servers.

3.2 Service Providers

We work with minimal third-party service providers who assist us in:

Payment processing (Stripe)
Cloud storage for account data
Email delivery services (for receipts and notifications)

These providers are bound by confidentiality agreements and can only use your data to perform services on our behalf.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

Legal processes, court orders, or government requests
Prevention of fraud or security threats
Protection of our rights and property
Tax and financial regulatory compliance

3.4 Temple Trust Administration

Your name and donation information may be shared with temple trust administrators for record-keeping and issuing donation receipts as per legal requirements.

4. Data Security

We implement appropriate security measures to protect your personal information:

Encryption: Data transmission is encrypted using SSL/TLS protocols
Secure Storage: Personal data is stored on secure servers with restricted access
Authentication: Secure login mechanisms with password encryption
Regular Updates: Security patches and updates are applied regularly
Access Controls: Limited access to personal data by authorized personnel only

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Update

Access your personal information through your account settings
Update or correct your information at any time
Request a copy of your data

5.2 Deletion

Request deletion of your account and personal data
Note: Some information may be retained for legal or legitimate business purposes

5.3 Communication Preferences

Opt-out of promotional notifications
Manage email and push notification settings
Control location data sharing

5.4 Data Portability

Request your data in a machine-readable format

6. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

7. Payment Processing

All donation payments are processed securely through Stripe, a PCI-DSS compliant payment processor. When you make a donation:

Your payment information is transmitted directly to Stripe using industry-standard encryption
We do not store your complete credit/debit card information on our servers
Stripe's privacy policy governs how they handle your payment data
We only receive confirmation of successful transactions and basic transaction details for record-keeping

For more information about how Stripe protects your payment information, please visit Stripe's privacy policy.

8. Cookies and Tracking Technologies

We use minimal tracking technologies only for:

Keeping you logged into your account
Remembering your basic preferences
Detecting and preventing technical errors

We do not use cookies or tracking for advertising, analytics, or behavioral monitoring.

9. Data Retention

We retain your personal information for as long as necessary to:

Provide you with our services
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain transaction records for tax and accounting purposes

When data is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through:

In-app notifications
Email notifications
Updates to this page with a new "Last Updated" date

Your continued use of the app after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Consent

By using our app, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our app.